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Privacy Policy

This Privacy Policy explains matters related to the handling of information of users (including officers and employees of such users, collectively, referred to as “User Information”) of the “GROWI.cloud” service (“Service”) operated by GROWI, Inc. (“Company”).

Article 1 (Scope of Application)

  1. To ensure the protection of the User Information, the Company will comply with the Japanese Act on the Protection of Personal Information and other applicable laws and regulations, and the Company shall endeavor to appropriately handle and protect the User Information including personal information.
  2. This Privacy Policy (“Policy”) shall apply to the use of the Service. In the event the Company stipulates other provisions for the handling of the User Information in any other privacy policies posted on the website operated by the Company, in other privacy regulations or the terms of use of the Service, such provisions shall also apply, and if such provisions are in conflict with this Policy, this Policy shall prevail.
  3. Provisions under this Policy shall not apply to services affiliated with the Service (“Affiliated Services”) provided by an affiliate service provider (“Affiliated Services Provider”), and any services provided by parties other than the Company(“Third-party Services”). Please refer to the privacy policies separately set forth by the provider of the Affiliated Services with regard to the handling of the User Information in the Affiliate Services.

Article 2 (Collection of Personal Information)

  1. The Company may acquire the following the User Information in the Service.
    • (1) Information provided by users.
      The Company may obtain users’ email addresses, “usernames” in the Third-party Services (Google and GitHub), and other information specified by the Company (collectively, “User-Provided Information”).
    • (2) Information acquired by the Company from users when users use the Service.
    •   A. Terminal Information
      When users use the Service on terminals or mobile terminals, the Company may collect information on terminals used by the users (such as ID information, etc. that can identify such terminal) for maintaining and improving the Service, or to prevent unauthorized use of the Service.
    •   B. Log Information, action history information, and information on the status of the service usage
      In order to maintain and improve the Service, or to prevent unauthorized use of the Service, the Company may collect information that is automatically generated and stored when users use the Service, such as the user’s IP address, the date and time of the request from the users, the operation history of the use of the Service, and the user’s usage status on the Service.
    •   C. Cookie and Anonymized ID
      In the Service, the Company may use a technology called “Cookie” or other similar technologies. Cookie is an industry-standard technology by which web servers identify a user’s computer. Cookie can identify the computer used by a user but cannot individually identify such a user. Note that it is possible to disable Cookie by changing the settings of the terminal. However, in such a case, part or all of the Service may not be available.
  2. The Company will properly collect the User Information without deception or using other improper means. If the Company collects the User Information by any method other than through the use of the Services, the Company shall notify or publicly announce the purpose of use of the User Information in advance.

Article 3 (Purpose of Use)

  1. The Company will appropriately handle the User Information obtained through the use of the Services within the scope of purposes set forth below. The Company will not use the User Information for any other purpose without the consent of the user.
    Purpose of UseDescription of Purpose of UseUse of Information
    To provide, maintain, and improve the Service.
    • For the purpose of inspecting the registration of the user in the Service
    • For the purpose of identifying the user and preventing unauthorized use in the Service
    • For the smooth provision, maintenance, and improvement of the Service
    • For the purpose of providing the Service and making applications
    • For payment and settlement of usage fees
    • For the provision, maintenance, and improvement of the other services provided by the Company
    • User-Provided Information
    • Terminal Information
    • Log Information, action history information, and information on the status of service usage
    • Cookie and Anonymized ID
    To respond and provide support to users.
    • For the purpose of providing guidance on and responding to inquiries relating to, the Service
    • For the purpose of notifying the user: (i) any changes to this Policy or the terms of use of the Service, (ii) suspension, cancellation or termination of the Service, or (iii) other important notices relating to the Service
    • For the purpose of providing information of other services provided by the Company
    • User-Provided Information
    To provide information to third parties.If the Company provides the information prescribed in the right column to a third party, the third party who receives such information shall use it for the following purposes:
    • For providing the Service
    • For providing the Affiliated Services
    • User-Provided Information
    • Terminal Information
    • Cookie and Anonymized ID
  2. The Company may revise the purpose of use provided for in the preceding paragraph to the extent that such change is reasonably deemed to be related to the original purpose of use. The Company will notify the user of such change by publishing it in the Service or on the website operated by the Company, or in other easy-to-understand manners.
  3. In addition to the provision in article 3.1 above, the Company may process the acquired User Information into anonymized information (“Anonymously Processed Information” as defined in Article 2(9) of the Japanese Act on the Protection of Personal Information. the same shall apply hereinafter) or statistical information that makes it impossible to identify the user, in doing so the Company may use such information. When the Company creates the Anonymously Processed Information, the Company shall publish the items of the personal information contained in such Anonymously Processed Information on the website operated by the Company or in any other appropriate methods.

Article 4 (Provision to Third Parties)

  1. In principle, the Company will not provide personal information to any third parties without prior consent from the user. However, in the following circumstances, personal information may be provided to a third party without a user’s consent to the extent that such a provision does not violate any applicable laws and regulations.
    • (1) when it is required by laws and regulations.
    • (2) when it is necessary to protect the life, body, or property of an individual and consent from the user is difficult to obtain.
    • (3) when it is necessary for improving public health or ensuring the well-being of children and consent from the user is difficult to obtain.
    • (4) when it is necessary to cooperate with government agencies, local public bodies, or any agents thereof, in executing the affairs prescribed by laws and regulations, and obtaining the user’s consent is likely to impede the execution of the affairs concerned.
    • (5) when business of the user (including personal information) is succeeded due to the Company being merged, split, transferred or any other similar business transaction.
  2. In the event the Company provides personal data (hereinafter referred to as “Personal Data”, as defined in Article 2(6) of the Act on the Japanese Act on the Protection of Personal Information) to a third party with the consent of the user, the Company shall prepare and retain records relating to the following matters:
    • (1) that prior consent from the user has been obtained.
    • (2) the name or any other information sufficient to identify the third party.
    • (3) sufficient information for identifying the individual, such as the name of the individual identified by the Personal Data.
    • (4) items of the Personal Data.
  3. Notwithstanding the article 4.1 above, in the event the Company notifies the Personal Information Protection Commission, Personal Data contained in the User Information provided to the third parties as prescribed in the table of article 3.1 may be provided to a third party by e-mail or other means. Provided, however, that if a user does not wish to provide his/her Personal Data to a third party, and if such user submits a request to discontinue providing Personal Data to any third parties pursuant to article 10 to the Company, the Company will discontinue providing Personal Data to any third parties.
  4. In the event the Company provides the Personal Data to a third party pursuant to the provisions of the preceding paragraph, the following matters shall be recorded and retained.
    • (1) the date of provision of such Personal Data.
    • (2) the name or any other information sufficient to identify the third party.
    • (3) sufficient information for identifying the individual, such as the name of the individual identified by the Personal Data.
    • (4) items of the Personal Data.

Article 5 (Delegation of Handling Personal Information)

The Company may delegate the handling of all or part of personal information obtained from users to a third party to the extent necessary to achieve the purpose of use. In this case, the Company shall execute a confidentiality agreement with such a third party in advance, which conformed to the terms and conditions of this Policy and conduct necessary and appropriate supervision to ensure proper and safe management of the personal information by such third parties.

Article 6 (Joint Use)

The Company may jointly use the personal information obtained from users with the Affiliated Services Provider or other third parties to the extent necessary for the provision of the Affiliated Services. In this case, the Company shall publicly announce in advance the items of information to be jointly used, the scope of the third party, the purpose of use of the third party and the name of the person in charge who is responsible for the management of such information.

Article 7 (Use of Information Collection Module)

The Company may incorporate the following information collection module selected by the Company into the Service to analyze information such as the usage of the Service and advertising effects related to the Service. Accordingly, the Company may provide the User Information to the providers of the following information collection module. The information collection module collects personally unidentifiable information of the User Information, and the information collected using the information collection module by the Company is managed in accordance with the privacy policy established by the provider of each information collection module.

Name:
Google Analytics
Provider:
Google Inc.
Privacy Policy:
http://www.google.com/intl/ja/policies/privacy/

Article 8 (Behavioral Targeting Advertisements)

  1. In order to conduct targeted advertising (which means an advertising method that distributes advertisement which matches the users’ needs and interests) by the Company or a third party such as an advertising distributor, the Company may collect, store, or use the following information using the information collection module set forth in the preceding article when the Company provides the Service or Affiliated Services:
    • (1) Action history information, and information on the status of service usage ( including usage history of the Service, and information can be used to analyze users’ specific needs and preferences, although such information is not personally identifiable.); and
    • (2) Terminal Information.
  2. The Company may provide the information collected pursuant to the preceding paragraph to a specific provider that distributes Behavioral Targeting Advertisements (“Advertising Providers”) for the purpose of delivering useful information to users by distributing advertising tailored to the needs, interests and preferences of users.
  3. The handling of information by Advertising Providers shall be according to the privacy policy and other conditions set by such Advertising Providers.

Article 9 (Safety Management System)

  1. In order to protect the User Information from leakage, loss, or damage, the Company will take necessary and appropriate measures of security management of the User Information, such as implementing restrictions to access personal information files, limiting the minimum necessity of persons who hold access rights, and to install security software for preventing unauthorized access.
  2. The Company will appoint the Company’s representative director as the person in charge to properly manage the User Information and to continuously make improvements in the quality of such management.

Article 10 (Right of Disclosure and Correction of Retained Personal Information)

For the disclosure, correction, deletion, or suspension of use (collectively “Disclosure, etc.”) of personal information on the Service, please refer to the “Guidance on Application for Disclosure, etc. of Personal Information” (PDF form). Provided, however, this shall not apply to a case where the Company is not liable for these obligations under the Japanese Act on the Protection of Personal Information or other laws or regulations, or if the same requests are repeated many times without justifiable reason, or if excessive technical work is required.

Article 11 (Revision)

  1. The Company may review the operation of the handling of the User Information in order to make continuous improvements, and this Policy may be revised from time to time as necessary.
  2. The Company will post the revised Policy on the Service or the Company’s website or in other ways which is easy to understand. Provided, however, if any revision requires the consent of users in accordance with applicable laws or regulations, the Company shall obtain the consent of users in a manner separately specified by the Company.

Article 12 (Inquires)

For any comments, inquiries, or complaints regarding the handling of the User Information by the Company, please contact the following inquiry form:

[GROWI, Inc.]

Address:
Takadanobaba Access 10F, 2-20-15 Nishiwaseda, Shinjuku, Tokyo, 169-0051
CEO:
Yuki Takei
Phone number:
03-6233-9447
URL:
http://growi.co.jp/
Business content:
Software development, advertising business on the Internet, alliance business

Guidance on Application for Disclosure, etc. of Personal Information

Those who apply for Disclosure, etc. (including disclosure, notification of the purpose of use, correction or addition, suspension of use or deletion of Personal Information) of personal information managed and stored by us shall request by the following procedures.

GROWI, Inc.
Personal Information Administrator

  1. Method of application
    1. Any request for Disclosure, etc. of Personal Information under the Japanese Act on the Protection of Personal Information shall be made by mail.
      Please use the attached format “Application for Disclosure, etc. of Personal Information”.
    2. Please note that we cannot accept a request for procedures in the following cases.
      • Omission in filling up the application.
      • Insufficiencies verification documents required for Disclosure, etc.
        ※ Please note that in case of any of the above, you shall re-send a set of confirmation documents.
    3. When sending the application form, please write in red ink on the envelope “Application for Disclosure, etc. is enclosed.”
  2. Identification
    1. When sending the Application for Disclosure, etc. of Personal Information, please enclose one of the following documents (within its valid period) as an identification document.
      • Copy of Residence Certificate or Residence Card (issued within one month prior to the date of Application)
      • Copy of Driver’s License
      • Copy of Passport
      • Copy of Health Insurance Certificate
      • Copy of Pension Book
    2. If the application is made by an agent, please enclose the following documents in addition to the documents described in paragraph 2.1 above.
      1. By a statutory agent
        ― One (1) copy of the documents to prove the legal authority of such statutory agent
        (Copy of transcript of the family register, copy of Health Insurance Certificate or Residence Certificate)
      2. By a privately appointed agent
        ― One (1) copy of the power of attorney
        ― One (1) copy of documents to verify the identity of the agent
        (One of the documents described in paragraph 2.1 above, if privately appointed agent)
  3. Fees
    • (1) Request for Disclosure, etc. of Personal Information or Notification of the purpose of use
      A fee of 1,000 yen is required for each application. When sending the application documents, please enclose the Fixed Postal Money Order of 1,000 yen.
    • (2) Request other than which described in paragraph 3.1 above
      No fees are required.
  4. Mailing address
    When all documents are in order, please send the Application by registered mail with a return receipt at the address below.
    [mailed to]
    Takadanobaba Access 10F, 2-20-15 Nishiwaseda, Shinjuku, Tokyo, 169-0051
    GROWI, Inc. Personal Information Administrator

    ※The postage cost shall be borne by the applicant.

  5. Method of response
    We will respond in writing to the address of the subject person or the address of the applicant described in the Application.